Carolina Outdoors return policy allows for exchanges and refunds on purchases made directly through our company. If for any reason at all, you aren’t happy with your purchase or products, you may return your item(s) within 30 days of receiving them. We understand the holiday season so all sales conducted in November and December have up to 90 days to file for a return. Items purchased on Clearence are final in sale and are not eligible for return.
All returns shall be sent back to us in their original condition (unworn, unwashed, unaltered, unscathed) with the original tag still attached. All returned merchandise must be unworn, no exceptions. Returns that aren’t in the original, resalable condition (i.e. containing animal hair, stains, or odors) do not meet the return criteria and shall be deemed non-returnable. Please allow 5-7 days from the date your return is accepted for processing and to resolve the issue. We will notify you via email once your return has been resolved. Please understand that the original shipping charges are non-refundable.
Carolina Outdoors exchange policy is simple. If you want to exchange a product for a different size of the same product thats in stock, we will gladly help just as long as it meets the same criteria as our refund policy. Email us any time for any exchange inquiries.
We are more than willing to help you if you aren’t satisfied with your product and make things right! Please email us with any issues.
Carolina Outdoors thanks you for the support.